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Service Requests
Consumers that need a new service built or that want an existing service changed or removed need to contact Big Bend Electric Cooperative's Engineering Department.
Service Request Process:
- Step 1
- Select the form that is most appropriate. Contact our Engineering Department with any questions. Please make sure to fill out the form as completely as possible.
- If you wish to transfer an existing service into your name, please call our office at 509-659-1700.
- Step 2
- After completing the form, you may submit it to us by mail, fax, email, or at one of our offices. We will respond to you as soon as we can.
-
Mail: PO Box 348, Ritzville, WA 99169-0348
Fax: (509) 659-1404
Email: admin [at] bbec.org
Office: Ritzville office/drop box; or Mesa drop box - Step 3
- We will prepare and send to you a packet with forms we need you to complete and return to us.
- Step 4
- Upon receipt of your completed forms, we will (if necessary) arrange an on-site meeting to decide where facilities will be placed, including the meter location.
- Step 5
- Our engineering representatives will prepare final construction documents and will forward the documents to construction crews.
| Residential | Irrigation | Commercial | ||
|---|---|---|---|---|
| New Construction | New Construction | New Construction | ||
| Residential Upgrade | Irrigation Upgrade | Commercial Upgrade |
For questions, contact us at (509) 659-1700 or toll-free at (866) 844-2363 during our regular office hours (Monday through Friday except holidays, 8:00 a.m. to 4:30 p.m.) and ask for the Engineering Department.
Reminders:
When adding on to a building, please do not enclose the meter.
When building a fence, please do not block our access to the meter.Metering Specifications
Contact our office for the appropriate specification(s). Incorrect installations will not be energized.
Please be sure to read the Installation Requirements and contact our Engineering Department with any questions.