It does not happen often, but when it does Big Bend Electric Cooperative’s consumers should use the following procedure for reporting an electric outage.
• First: CHECK YOUR ELECTRICAL PANEL
If you experience a service interruption, check your fuses or breakers to make sure the problem is not with your own equipment.
• Next: CHECK TO SEE IF YOUR NEIGHBORS HAVE SERVICE
This gives the Cooperative information about the extent of the outage when you call in.
• THEN: Call Big Bend Electric Cooperative, Inc.
| During Office Hours* | 509-659-1700 |
| 866-844-2363 | |
| After Hours | 866-844-2363 |
| 509-659-0487 | |
| 509-547-5454 |
- When calling, please have your account number ready. Be prepared to give the name and account number that appears on your bill. Your account number identifies the location of your electrical account on BBEC’s system. If you have any information about the cause of the outage, such as a tree or limb on the line or broken pole, etc., please give that information as well. This information will assist our service personnel in restoring your service quickly.
* Office Hours:
Monday through Friday, 8:00 a.m. to 4:30 p.m. except holidays