When calling about your account, please be prepared to give the name and account number that appears on your bill. Your account number identifies the location of your electric service on our system.
Office Hours:
Monday through Thursday, 7 a.m. to 5:30 p.m. (except holidays)
Phone
Toll-free and after hours: (866) 844-2363
Local: (509) 659-1700
Fax: (509) 659-1404
Pay-by-phone: (855) 938-3645
- Automated pay-by-phone system available 24-hours, 7 days a week
- Visa, Mastercard, and checks are accepted.
When emailing about your account, please include the name and account number that appears on your bill. Please also include your telephone number(s). If we cannot match a sender’s email address with the email address that we have in our records for the sender’s account we may not respond to an email inquiry.
Email Big Bend Electric Cooperative
Mail-in-Payments
Big Bend Electric Cooperative, Incorporated
PO Box 348
Ritzville, WA 99169-0348
By courier (UPS, Federal Express, etc) — Physical Address
Ritzville Headquarters
1373 North Highway 261
Ritzville, WA 99169
Mesa Operations Center
205 Columbia Street
Mesa, WA 99343