COVID-19 CUSTOMER SUPPORT PROGRAMS

Governor Inslee’s Proclamation 20-23 has now been extended through 7/28/20. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including bill assistance from the State or long-term payment arrangements through Big Bend Electric. This Proclamation does not relieve customers from the obligation to pay for utility services.

To find out if you qualify for bill assistance, contact the following agencies:

  • ADAMS COUNTY RESIDENTS – Contact OIC of Washington at 509-765-9206
  • FRANKLIN COUNTY RESIDENTS – Contact Benton /Franklin CAC at 509-545-4065

 To make a long-term credit arrangement, contact Big Bend Electric at 866-844-2363