Understanding Big Bend Electric Cooperative’s Bill
Bills are mailed the last working day of the month and shall be due and payable when mailed. Bills become delinquent if not paid by the close of business on the 20th day after the bill is mailed. Please keep in mind that the monthly due date is not always the same date each month.
Who do I call if I have questions?
Call Big Bend Electric Cooperative at the phone numbers indicated or stop by our office.
Account information
This is the detail of service for your location. All meters, service dates, readings, and usage are shown in this area.
Did Big Bend Electric Electric Cooperative receive my last payment?
This section shows total activity since your last bill, ending with any balance forward. If this information does not match your records, call or stop by our office.
How do I make my payments?
When mailing or paying in person, please return the bottom portion of the bill with your payment.
Ways to Pay
Mail your payment using the provided return envelope.
Pay in person at our Big Bend Electric Cooperative office. Directions to Main Office
Pay by phone: (855) 938-3645
Pay online using SmartHub. To sign-up for Smarthub visit our Ways to Pay page.
Sign up for auto-pay by calling (866) 844-2363 or online using SmartHub.
KWH history
The graph and table below show the last 12 months of usage compared to the same time last year.
What have I been billed?
A detailed list of charges for the current bill will be shown for your information. The service availability fee is the monthly minimum charge. Information and messages issues pertaining to you and your cooperative will be found in this area.
What do I owe and when is it due?
The current charges, past due charges, and total amount due will show in these areas with the due date(s).
Group billing
If you receive invoice group billing statements and would like more information on how to read your bill please contact our office.