Your Account

Energy Assistance

Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to households at or below the federal poverty guidelines to offset their winter heating bills. These programs assist eligible clients with various heating sources including...

Start or Stop Service

Start Service If you are starting electric service at a location that already has the electrical infrastructure installed (i.e. pole, lines, meter are already there), you will need to call our office during business hours and speak to a Member Service...

Fees, Charges and Deposits

Irrigation Penalty Charge: 5% of the unpaid balance at 4:30pm on the third business day in January plus 1.5% of the unpaid balance at the end of January and at the end of each month thereafter that an unpaid balance remains Irrigation Pump Test:...

Delinquent Accounts

Bills are mailed the last working day of each month and shall be due and payable when mailed. Bills become delinquent if not paid by the close of business on the 20th day after the date the bill is mailed. A late fee of the greater of $5.00 or 1.5...

Capital Credits

Big Bend Electric Cooperative, Inc. (BBEC) is a non-profit, member-owned corporation. Electric service is provided to BBEC members on a cost basis. The difference between what members paid for electric service and what the service actually cost to provide,...

FAQs

General Questions . . . What are your hours?     Big Bend Electric Cooperative’s office hours are 8 a.m. - 4:30 p.m. Monday through Friday except holidays. Where/How can I make a payment?  Please view our Payment Options page. How do I ...

Bill Cycles & Due Dates

Bills are mailed the last working day of each month and shall be due and payable when mailed. Bills become delinquent if not paid by the close of business on the 20th day after the date the bill is mailed. A late fee of the greater of $5.00 or...

How to Read Your Bill

Understanding Big Bend Electric Cooperative's Bill Bills are mailed the last working day of the month and shall be due and payable when mailed.  Bills become delinquent if not paid by the close of business on the 20th day after the bill is mailed. ...

E-Bill / Paperless

E-Bill provides BBEC members the convenience of receiving bill notifications electronically. Electronic notifications make a positive impact on the environment by minimizing the use of paper, printing and postage. Log in  to your account thru SmartHub ...

Budget Billing

How To Qualify You must be a member of Big Bend Electric Cooperative for 12 months before becoming eligible for the budget billing plan. The budget amount is based on your previous 12 months of history. Your account must be paid current to begin...

Payment Options

Mail: Big Bend Electric Cooperative PO Box 348 Ritzville WA 99169 Pay By Phone: 844-255-3682 (available 24 hours a day / 7 days a week) Visa, MasterCard and Checks are accepted for a $5.00 fee up to $5,000 per transaction. Online:...

Payment Information

AUTO PAY / BANK DRAFT: Login to your account to sign up. After logging in: Click Billing & Payments Click Auto Pay Program Click Sign up for Auto Pay ONLINE: Login to your account at www.bbec.org OR Download the SmartHub...

Rates

Big Bend Electric is proud to provide its members with some of the lowest electric rates in the country. The current national average for residential electric rates is approximately $0.12 per kilowatt-hour. BBEC’s current residential rate is $0.0642 p...