Contact Us

By Phone

During Office Hours:
Toll-Free: 866-844-2363
Local: 509-659-1700

After Hours:
Toll-Free: 866-844-2363


Office Hours:
Monday through Thursday, 7 a.m. – 5:30 p.m. except holidays

When calling about your account, please be prepared to give the name and account number that appears on your bill. Your account number identifies the location of your electric service on our system.

(automated pay-by-phone system available 24/7)
Visa, MasterCard and Checks are accepted.

By Email

Click Here to Email Us

When emailing about your account, please include the name and account number that appears on your bill. Please also include your telephone number(s). If we cannot match a sender’s email address with the email address that we have in our records for the sender’s account we may not respond to an email inquiry.

By US Mail

Big Bend Electric Cooperative, Inc.
PO Box 348
Ritzville, WA 99169-0348

By Courier (UPS, Federal Express, etc) — Physical Address

Ritzville Headquarters
1373 N Highway 261
Ritzville, WA 99169

Mesa Operations Center
205 E Columbia St
Mesa WA 99343

Office Locations