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COVID-19 CUSTOMER SUPPORT PROGRAMS

Governor Inslee’s Proclamation 20-23 has now been extended through 4/30/21. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including bill assistance from the State or long-term payment arrangements through Big Bend Electric. This Proclamation does not relieve customers from the obligation to pay for utility […]

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AVOID CORONAVIRUS SCAMS!

Please be aware that many criminals are trying to take advantage of the current situation in our world regarding the coronavirus. Click here: FTC (Federal Trade Commission) TIPS ON AVOIDING SCAMS Tips for Spotting a Utility Scam: Big Bend Electric will never demand payment be made only by phone. You always have the option to […]

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WARNING!!

www.DOXO.com is not affiliated with Big Bend Electric.  This is a 3rd party payment processing site that mails a check to Big Bend when you make a payment thru their website.  As such, payment is not immediate and may be delayed resulting in late payment penalties to you.  Please make sure you are making your payment […]

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NEW Payment Drop Box Location Available!!

For your convenience we have installed a new drop box at the HAPO Center located at 6600 Burden Blvd, Pasco WA 99301. Do not drop cash.  Please allow 2 business days for your payment to be processed.  Be sure to include your bill stub or an account number, name, address and phone number with your payment. […]

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BBEC Bringing You New Technologies

Now available – Online access to account information, paperless billing, Pay-By-Phone 24/7, account notifications via email or text message and much more! SmartHub® SmartHub is a convenient two-way communication program that allows members to access their Big Bend Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and […]